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Privacy Policy

Dermwave, Inc. owns and operates this website business and stores.  We value the privacy of our customers and understand that visitors to this website are concerned about the privacy of their information. The following describes our privacy policy regarding information, including Personal Information, which we collect through this website. By using this website you are accepting the practices described in this Privacy Policy.

All references herein to “we”, “us”, “our” this “website”, this “site” or the “Company” shall be construed to mean this website business and Dermwave, Inc., the owner and operator of this website. All reference to “you” includes the person, customer or party accessing, visiting or using this website or the party which is placing any reliance on its contents or operation.

THE TYPES OF INFORMATION WE COLLECT:

Personal Information: We collect personal information or personal identifying information from you to identify you to serve your needs and carry out various functions of our business. The personal information that we collect may vary with each separate purpose for which it is provided by you, and it may include, but not limited to, one or more of the following categories: name, physical address, email address, phone number, gender, birthday, personal interests, credit card information including credit card number, expiration date, billing address, security code and like.

Non-Personal Information: We also collect non-personal and anonymous information such as your browser type, the URL of the previous website you visited, your computer’s operating system and internet protocol (IP) address, internet domain and host name, your internet service provider, your clickstream data, and the dates and times that you may access this site, specific pages, and such other information. Non-Personal Information is essentially anonymous when collected; however, it is possible that Non-Personal Information could be used indirectly to identify the user or the customer.

HOW AND WHEN WE COLLECT INFORMATION:

Personal Information:  We collect Personal Information at the time you provide it to us. We collect personal information at the time of creating or registering your account, placing an order for or contacting us about any products or services, requesting information, joining our mailing list or entering into any transaction or communication requiring personal identification and other details. We may also procure any information on you from our affiliates, subsidiaries, marketing partners and unrelated third parties.

Passive and Analytical Information:  We monitor your use of this site. As you navigate through this site, non-personal and anonymous information may be passively collected by using various analytic and reporting technologies, such as cookies and web beacons, without your actively providing the information to us.

HOW WE USE YOUR INFORMATION:

We use your personal information for the performance of the services and for conducting our business operations; for fulfillment of transactions and orders; for sales and marketing activities, research and customer service; to communicate about our products, services and promotions by various means of communication; to learn about your interests and shopping preferences; to improve our products, site and services; to address any customer concerns; and for internal reporting for this site and its security assessments.

We reserve the right to tie or link your Personal Information to Non-Personal Information. For example, we may link your email address with information collected by a cookie regarding the length of time you visit our site. In these cases, the Non-Personal Information will be considered Personal Information, and our policies discussed below regarding disclosure of Personal Information will apply. 

We may make full use of non-personal information.  For example, we may use it to provide better service to site visitors, customize the site based on your preferences, compile and analyze statistics, study the trends about the use of this site and otherwise administer and improve this site for your use.

HOW WE DISCLOSE YOUR INFORMATION: 

Non-Personal Information: We reserve the right to disclose Non-Personal Information without any restriction.

Personal Information: We reserve the right to share or disclose your personal information in the following ways:

We may provide your Personal Information to our affiliated entities, marketing partners and subsidiaries.

We may disclose your Personal Information to our trusted service providers that assist us with the operation and maintenance of this site and for fulfillment of orders.  For example, we may use third parties to process payments, host our servers, provide security, and provide production, optimization, analytics and reporting services.  We reserve the right to share personal information, without any restrictions, for direct marketing purposes. We will make commercially reasonable efforts to disclose information only to third parties that we believe in good faith have instituted and follow privacy and security policies that are acceptable to us, but we do not and cannot monitor, control or guarantee their performance.

We may disclose your Personal Information if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary (i) to satisfy any applicable law, rules, regulation, legal process or governmental request, or (ii) to protect, investigate or enforce violations of our rights or the security of this site or others, or (iii) to establish or exercise our legal rights or defend against any legal claims; or  (iv) to investigate, prevent or take action regarding illegal activities or suspected fraud.

We reserve the right to disclose your Personal Information to any of our (i) affiliates that referred you to our site for purposes of sales by us, and (ii) resellers that may re-sell our products or services to you. We may also disclose your Personal Information to any marketing partners that may participate in any offer or related fulfillment.  Since you originated with these affiliates and resellers, the information you may provide to them is subject to their privacy policies also.  

In the event we act as an affiliate or reseller for any of our marketing partners for purposes of selling their products or services to you, we reserve the right to disclose your Personal Information to them for purposes of transaction processing, fulfillment and support. These marketing partners may also email you regarding complimentary products or services, however, you have two ways to opt out of receiving these emails – (i) contact us as provided herein under the “Contact Us” section of this privacy policy with a request to opt out, or (ii) wait until you receive an email from them and then unsubscribe. 

If we are acquired by or merged with a third party or entity, or if we sell this website business or a line of business from this website, we reserve the right to transfer your Personal Information and other information as part of such merger, acquisition, sale or other change of control.  In the unlikely event of our bankruptcy, insolvency, reorganization, receivership or any other legal or equitable action, your Personal Information and other information collected by us may be transferred as a part of our business assets to the successor. 

California Civil Code Section 1798.83 permits California residents to request certain information regarding disclosure of their Personal Information to third parties for purposes of direct marketing. To make such a request, please contact us at the address shown under the “Contact Us” section of this privacy policy.  Please note that we are only required to respond to one request per registrant each year, and we are not required to respond to requests made by means other than through the said address.

ANALYTICS:

We reserve the right to conduct analytics and participate with third party analytics partners to monitor and analyze web traffic and track your user behavior on this site, together with any data provided by you or acquired by such third parties regarding your user behavior, by employing technologies which are currently available and which may be discovered in the future.

We use various web analytic procedures technologies and services, including without limitation, use of cookies and web beacons, both in-house and provided by third parties. These services use cookies and various other identifiers and means to collect non-personal Information about your use of this site. These web analytic services may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the service’s behalf.  We reserve the right to participate in Google’s AdSense network and similar programs offered by other providers for the purpose of serving third party Behavioral Ads. We also reserve the right to serve our ads and third party ads on our site that are targeted to your interests.

Cookies are small text files that are placed on your computer by websites, and they provide data and other information about your use of those sites, including your IP address.  They also monitor the use of our website and recognize your shopping preferences.   Web beacons or pixel tags are small graphic images in our website, emails and advertisements which track and provide us with your online interaction with their contents, including the pages you visit and links you click.   

Third Party Behavioral Ads are served by third party advertising services that use third party cookies to collect non-personal Information about your use of this site and other websites. This information is your “behavioral data”. Third Party Behavioral Ads do not use your Personal Information. Instead, they associate your behavioral data on visited sites with your computer, so that the ads your computer sees on this site are more likely to be relevant to your interests. These advertising services may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the service’s behalf.

We may use third party cookies, including Flash cookies, for the purpose of crediting any purchase you may make on this site from our affiliates or marketing partners that may have referred you to us. 

Most browsers automatically accept cookies, but they usually can be modified to decline cookies if you prefer; however, certain features of this site might not work without cookies.

SOCIAL MEDIA INTERACTIONS:  We reserve the right to participate in any social media platforms through which you may engage with us or through which we may engage or interact with you.  We may advertise, market or remarket our products and services to you through these social media platforms and other companies. In the event you interact with us by any means, tag, post, like, mention or comment about our products and services by any means currently in existence or which may be employed or discovered in the future, we reserve the right, at our sole discretion, to use such interactions, including your image, comments, and other contents.  All social media platforms are inherently public and any interaction with or through social media platforms have privacy risks.  In allowing interaction with these platforms or other external platforms you may be sharing certain profile elements, including your comments.  This sharing is subject to each social media program’s privacy policies. You are fully responsible for limiting and protecting your personal information on such platforms, and we cannot and do not assume any risk directly or indirectly resulting from such disclosure.

DO NOT TRACK REQUESTS:  Some web browsers incorporate a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. Each browser communicates “Do Not Track” signals to websites differently, making it unworkable to honor each and every request correctly. In order to alleviate any communication error between browsers and websites, we do not respond to “Do Not Track” signals.

DATA SECURITY & ONWARD TRANSFER:

We implement reasonable and appropriate security procedures consistent with prevailing industry standards to protect data from unauthorized access by physical and electronic intrusion. However, no data transmission over the internet or method of data storage can be guaranteed as 100% secure.  Therefore, while we strive to protect your personal information by following generally accepted industry standards, we cannot ensure or warrant the absolute security of any information you transmit to us or which is stored or archived at this site or transmitted to our service providers.

Any Personal Information which we may collect on this site may be stored and processed in our servers and service providers located in the United States or in any other country in which we, or our affiliates, subsidiaries, agents or service providers maintain facilities. By using this site, you consent to any such transfer of Personal Information outside your country of residence to any such location. 

UPDATING PERSONAL INFORMATION: Upon request, we will permit you to request or make changes or updates to your Personal Information for legitimate purposes. We request identification and other relevant details prior to approving such requests. We reserve the right to decline any requests that are unreasonably repetitive or systematic, require unreasonable time or effort of our technical or administrative personnel or undermine the privacy rights of others. We may also permit you to access your Personal Information in any account you establish with this site for purposes of making your own changes or updates, and in such case, instructions for making such changes or updates will be provided where necessary. Please allow two to four weeks for the changes to take place.

EMAIL AND PRE-RECORDED PHONE MESSAGES & OPT-OUT:

This site treats email messages and other electronic messages that are sent through this site as confidential and private, except as required by law. Electronic Communications Privacy Act of 1986 (ECPA) permits this site’s limited ability to intercept and/or disclose electronic messages, for example (i) as necessary to operate our system or to protect our rights or property, (ii) compliance with legal process, or (iii) where we receive information inadvertently which appears to pertain to the commission of a crime. This site is not considered a “secure communications medium” under the ECPA. 

If you supply us with your e-mail address you may receive periodic messages from us with information specific to the site and required for the normal functioning of the site as well as for new products or services or upcoming events or offers from us. If you prefer not to receive these periodic email messages, you may opt-out by following the instructions in the email.

If you supply us with your phone number you may receive periodic pre-recorded messages or SMS from us with information specific to the site and required for the normal functioning of the site as well as for new products or services or upcoming events or offers from us. If you prefer not to receive periodic pre-recorded messages, you may opt-out by following the instructions in the message.

If you receive any mailing from us, and prefer not to receive the same, please notify us by contacting us at the address shown under the “Contact Us” section of this privacy policy by sending us a copy of your mailing label.

LINKS TO OTHER SITES & ONLINE ADS:  This site and some of our emails may contain links to other websites with whom we have a business relationship. These links may include online third party advertisements that we deem to be of interest to our customers.  If you do click on any of the links to their websites or accept any of their promotional offers, your click-through information and any information that you provide in the process of registration or purchase will be transferred to these sites. The information which you authorize us to disclose to a third party loyalty or rewards program may contain your personally identifiable information.  We have no control, responsibility or liability for the policies and practices of these third-party sites. You should carefully review any privacy policies posted on any of these sites before providing information to them.

CHILDREN’S ONLINE POLICY:  This site is a general audience site. We will not knowingly collect any personally identifiable information from, or sell to, children under the age of 13. If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her personally identifiable information without your permission or consent, we will remove the information from our active list, at your request. To request the removal of your child’s information, please contact our site as provided below under “Contact Us” section of this privacy policy, and be sure to include in your message the same login information that your child submitted.

ASSUMPTION OF RISK:  By using this website you are accepting the practices described in our Privacy Policy, and you acknowledge and agree that Internet transmissions are never completely private or secure, despite all our efforts, encryption or other measures. Further, you agree to assume the risk associated with internet transactions, and agree to hold us harmless from any liability arising or connected with collection, processing, management, storage, transmission or destruction of any data.

CONTACT US:  For any questions and assistance regarding this Privacy Policy, please contact our Privacy Policy Officer by mail at: Dermwave, Inc., Attn: Privacy Policy Officer, 50 Hospital Drive, Tylertown, MS 39667; email: customercare@dermwave.com.

HOW WE MAY MODIFY THIS PRIVACY POLICY:  We reserve the right to modify this Privacy Policy at any time, and without prior notice, by posting an amended or revised Privacy Policy with a corresponding effective date that is always accessible by clicking on the “Privacy Policy” link on this site’s home page.  You should check the privacy policy in effect at the time of each visit by clicking the link provided on our home page. Your use of this site indicates your acceptance of the terms of the Privacy Policy in effect on the date of your visit. 

Effective March 1, 2019